Shipping terms
Disclaimer
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see “WESTERN BID” listed as the payee on your PayPal account and credit card statement.
PAYMENT
Online payment by Visa and MasterCard cards
DELIVERY
We ship twice a week
Delivery in Ukraine:
Worldwide delivery:
Ukrposhta Normal delivery time from Ukraine is 2-6 weeks
Duties and taxes may include VAT + customs duties
(depending on country of delivery)
Average shipping cost.:
Bag / sling: $20-30
Backpack: $30-45
Accessories: $7-15
Return policy
Items must be returned in new condition. Please note, customers are responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.
WARRANTY
We provide lifetime warranty for our products.
What is Covered?
Our gear is built to last, and we stand behind it.
We’ll cover any material or workmanship defects for the product’s practical lifetime.
That means everything from fabrics to buckles
We don’t cover damage from everyday wear, misuse, or sun exposure, but we might still help out — with a repair or replacement.
Got an issue?
We’ve got your back!
Drop us a line at packolab.ua@gmail.com, and we’ll get back to you promptly.
If your item is outside its reasonable lifespan, we’ll let you know about any costs before moving forward.